ph985 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ph985 ("ph985," "we," "us," or "our"), the operator of the online gaming platform at ph985.org, collects, processes, stores, and protects the personal data of individuals ("Data Subjects," "Players," or "you") who access or use the ph985 platform and related services.

ph985 is fully committed to compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR") as administered by the National Privacy Commission ("NPC"). By registering an account on ph985 or using any of our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy applies to all personal data collected through the ph985 website, mobile-optimized interface, customer support channels, and associated payment processing integrations including GCash, PayMaya, and other Philippine payment gateways supported on the ph985 platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012, the personal information controller responsible for your data collected through ph985.org is the ph985 operating entity. You may contact our Data Protection Officer ("DPO") for any privacy-related inquiries, complaints, or requests through the contact details provided in Section 14 of this Policy.

ph985 has registered with the National Privacy Commission as required under the DPA for personal information controllers processing the personal data of ten thousand (10,000) or more data subjects.

3. Categories of Personal Data We Collect

ph985 collects the following categories of personal data from players registered on the platform:

1. Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification number (e.g., Philippine National ID, passport number, SSS or PhilSys reference number)
2. Contact Data: Residential address in the Philippines, email address, and Philippine mobile number
3. Financial Data: GCash account reference, PayMaya account reference, bank account details (BDO, BPI, Metrobank, UnionBank, or other Philippine bank) where applicable for withdrawal processing, transaction history, deposit amounts, and withdrawal records
4. Account Data: ph985 username, hashed password, account tier status, bonus eligibility records, and account activity logs
5. KYC Verification Data: Copies of government-issued photo identification, proof of address documents, and selfie verification images submitted during the Know Your Customer ("KYC") process
6. Gaming Activity Data: Game session logs, wager amounts, game outcomes, betting history, and responsible gaming tool configurations (deposit limits, session timers, self-exclusion status)
7. Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and geolocation data (country/region level) collected for security and fraud prevention purposes
8. Communications Data: Records of your communications with ph985 customer support, including live chat transcripts, email correspondence, and support ticket records

ph985 does not collect special categories of personal data (sensitive personal information as defined under the DPA) except where specifically required for regulatory compliance purposes, such as age verification data that may indirectly reveal date of birth information.

4. How We Collect Your Personal Data

ph985 collects personal data through the following means:

• Direct provision: Data you provide when registering a ph985 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions
• Automated collection: Technical data collected automatically when you access ph985.org, including through cookies, session tokens, and server logs
• Third-party sources: Identity and payment verification data received from ph985's KYC verification service provider and payment processors (GCash, PayMaya, banking partners) for the purpose of confirming your identity and processing financial transactions
• Publicly available sources: Where necessary for fraud prevention or compliance, ph985 may cross-reference data against publicly available Philippine government databases or watchlists

5. Purposes of Processing Your Personal Data

ph985 processes your personal data for the following specific, legitimate purposes:

1. Account Management: To create, maintain, and administer your ph985 player account, verify your identity, process deposits and withdrawals, and provide access to ph985 games and services
2. Regulatory Compliance: To fulfill ph985's obligations under Philippine anti-money laundering laws (Republic Act No. 9160 as amended), the DPA, PAGCOR licensing requirements, and any other applicable Philippine regulations
3. Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, bonus abuse, money laundering, and other illegal activities on the ph985 platform
4. Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion settings, and comply with age verification requirements (21+ minimum age on ph985)
5. Customer Support: To respond to player inquiries, resolve disputes, and process complaints submitted to ph985 through any available support channel
6. Platform Improvement: To analyze aggregate usage patterns and improve the ph985 gaming experience, optimize payment processing flows, and develop new features relevant to Filipino players
7. Marketing Communications: To send ph985 promotional offers, bonus notifications, and platform updates to players who have consented to receive such communications. You may withdraw marketing consent at any time by contacting ph985 support

6. Legal Bases for Processing

ph985 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfill our obligations under the ph985 Terms and Conditions, including account management and payment processing
• Legal Obligation: Processing necessary for ph985 to comply with Philippine law, including AML reporting obligations and age verification requirements
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights
• Consent: Processing for marketing communications and certain non-essential cookies, where you have given explicit, informed consent that may be withdrawn at any time

7. Sharing Your Personal Data

ph985 does not sell your personal data to any third party. ph985 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment Processors: GCash (GXI Corp.), PayMaya (Maya Philippines, Inc.), BDO Unibank, BPI, Metrobank, and other Philippine banking partners for the processing of deposits and withdrawals
• KYC and Identity Verification Providers: Third-party identity verification services engaged by ph985 to fulfill regulatory KYC requirements
• Game Software Providers: JILI Gaming, PG Soft, Pragmatic Play, Fachai, and other licensed game providers, to the limited extent necessary for game functionality and session logging
• Regulatory Authorities: The National Privacy Commission, PAGCOR, the Anti-Money Laundering Council (AMLC), and any other Philippine government body where disclosure is required by law or regulatory order
• Cloud and Hosting Infrastructure Providers: ph985's data hosting partners operating servers within or serving the Philippines market, bound by confidentiality and data processing obligations

Any third party receiving personal data from ph985 is contractually obligated to maintain appropriate technical and organizational security measures and to process such data only for the specific purposes authorized by ph985.

8. Cookies and Tracking Technologies

ph985 uses cookies and similar tracking technologies on ph985.org for the following purposes:

• Strictly Necessary Cookies: Session management cookies required for ph985 login functionality, account authentication, and security token management. These cannot be disabled without impairing platform functionality.
• Performance Cookies: Anonymous analytics cookies that help ph985 understand how Filipino players navigate the platform, which games are most accessed, and where performance improvements are needed. Data collected is aggregated and not linked to individual players.
• Functional Cookies: Cookies that remember your language preference, display settings, and responsible gaming tool configurations between sessions on ph985.
• Marketing Cookies: Where you have given explicit consent, cookies that enable ph985 to show relevant promotional content based on your gaming preferences. You may withdraw consent for marketing cookies at any time.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your ph985 account.

9. Data Retention

ph985 retains personal data for the following periods:

• Account Data and KYC Records: For the duration of your active ph985 account plus a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements
• Financial Transaction Records: Minimum of five (5) years from the date of each transaction
• Gaming Activity Logs: Minimum of three (3) years, or longer where required for dispute resolution or regulatory investigation
• Customer Support Communications: Two (2) years from the date of the last communication, unless retained longer in connection with an ongoing dispute or regulatory matter
• Marketing Consent Records: For the duration of your consent plus one (1) year following withdrawal of consent, as evidence of consent management

Upon expiry of the applicable retention period, ph985 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10. Data Security

ph985 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and ph985.org
• Encryption at rest for stored personal data and financial records on ph985 servers
• Two-factor authentication (2FA) available to all ph985 account holders
• Role-based access controls limiting ph985 staff access to personal data on a strict need-to-know basis
• Automated intrusion detection and real-time fraud monitoring systems
• Regular security audits and penetration testing of the ph985 platform

Notwithstanding the above, no data transmission over the internet or electronic storage system is completely secure. ph985 cannot guarantee absolute security of your personal data and encourages players to use strong unique passwords and enable 2FA on their ph985 accounts to reduce personal security risk.

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by ph985:

1. Right to be Informed: The right to receive clear information about how ph985 collects and processes your personal data — the purpose of this Privacy Policy
2. Right of Access: The right to request a copy of the personal data ph985 holds about you
3. Right to Rectification: The right to request correction of inaccurate or incomplete personal data in your ph985 account
4. Right to Erasure: The right to request deletion of your personal data, subject to ph985's legal retention obligations under Philippine AML and gaming regulations
5. Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible
6. Right to Object: The right to object to ph985's processing of your personal data for marketing purposes at any time
7. Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph985 has processed your personal data in breach of the DPA

To exercise any of these rights, submit a written request to ph985 at the contact details provided in Section 14. ph985 will respond to all valid data subject requests within fifteen (15) working days of receipt.

12. Children's Privacy and the 21+ Requirement

ph985 is an online gambling platform intended exclusively for adults who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. ph985 does not knowingly collect personal data from individuals under the age of 21.

ph985 implements active age verification through KYC procedures at the point of registration. If ph985 discovers that personal data has been collected from an individual under 21 years of age, the associated account will be immediately suspended, all personal data deleted, and any deposits returned. If you are a parent or guardian and believe your child has registered on ph985, please contact us immediately at the details in Section 14.

13. Changes to This Privacy Policy

ph985 may update this Privacy Policy from time to time to reflect changes in Philippine law, regulatory requirements, or ph985's data processing practices. Material changes to this Policy will be communicated to all registered ph985 players via email to their registered account address and/or via a prominent notice on the ph985 platform no less than fourteen (14) days prior to the effective date of the revised Policy.

The most current version of the ph985 Privacy Policy will always be accessible at ph985.org/privacy-policy. Your continued use of ph985 after any update to this Policy constitutes your acceptance of the revised terms.

14. Contact and Data Protection Officer

For privacy-related inquiries, data subject rights requests, or concerns about ph985's handling of your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected] — Subject line: "Privacy / DPO Request"
• Live Chat: Available 24/7 on ph985.org — request escalation to the Data Protection team

ph985 is committed to resolving privacy concerns promptly and transparently. Filipino players who are not satisfied with ph985's response to a privacy concern may escalate the matter to the National Privacy Commission (NPC) of the Philippines, which oversees enforcement of the Data Privacy Act of 2012.